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Coupon Management - Overview

What are digital coupons?

With the coupon management in Bessa Manager, you can create, manage, and track digital coupons and discount cards for your business. Your customers can purchase coupons through the Web Shop, the Whitelabel App, or directly through the Manager.

Two Card Types

The coupon management distinguishes between two card types:

Coupon Card

A classic gift card with a fixed monetary value (e.g., 25.00 Euro). The customer purchases the coupon and can redeem it at your venue. The value is deducted from the coupon when redeemed.

  • Has a monetary value (e.g., 10.00 Euro, 50.00 Euro)

  • Can be partially or fully redeemed

  • Optional: Automatic invoice generation upon purchase

  • Can be sent via email, app, or as a download

Discount Card

A discount card that grants the customer a specific discount value. Unlike coupon cards, discount cards are not invoice-based.

  • Has a discount value

  • Can have an expiration date

  • No automatic invoice generation

  • Settled internally

What can the coupon management do?

Feature

Description

Dashboard

Overview of sold, redeemed, and open coupons with key metrics

Templates

Design the appearance of your coupons with custom templates

Settings

Configure payment methods, code format, invoices, and more

Create Coupons

Create individual coupons directly in the Manager

CSV Import

Import existing coupons from other systems

Manage Coupons

Search, filter, and manage all sold coupons

Invoices

Overview of all automatically generated invoices

Prerequisites

The coupon management must be enabled for your venue. If you see a message that the management is not active when opening the coupon management, please contact your Bessa dealer.

You can access the coupon management through the main menu in Bessa Manager. After opening it, you will be taken to the dashboard, from which you can directly access all areas.