Overview
In the settings, you configure the behavior of the coupon management: from general options to payment methods, code format, and invoice generation.
General Settings
Enable Coupons
Enables the coupon feature in your Whitelabel App and Web Shop. Customers can then purchase coupons online. Coupons can additionally be created via the POS or directly in the Manager.
Email Notification
Enter an email address that will be notified when new coupons are purchased. You can separately control whether notifications should be sent for POS orders (purchase at the register) and/or customer orders (purchase via app/Web Shop).
Background Image
An optional image used as the background of the QR code in the email to the customer. Recommended size: 400 x 600 pixels.
Coupon Value Selection
Define how customers select the coupon value:
|
Option |
Description |
|---|---|
|
Predefined values only |
Customers choose from 4 predefined amounts (e.g., 25, 50, 100, 200 Euro) |
|
Free value entry |
Customers enter any amount |
|
Both (recommended) |
Customers can choose from predefined values or enter a custom amount |
For the options "Predefined values only" and "Both", four input fields appear where you can enter the desired amounts (maximum 1,000.00 Euro per button).
Payment Methods
Enable or disable individual payment methods for coupon purchases. Click on a payment method to toggle it on or off. Available payment methods depend on the payment providers enabled for your venue (e.g., PayPal, Stripe, Cash).
Coupon Code Format
Configure the format of automatically generated coupon codes.
Settings
|
Field |
Description |
Example |
|---|---|---|
|
Prefix |
Optional abbreviation at the beginning of the code (max. 3 characters) |
|
|
Code Length |
Number of characters in the code (min. 6, max. 28) |
|
|
Dash Interval |
A dash is inserted every X characters. 0 = no dashes |
|
Below the fields you can see a preview of what a generated code will look like, e.g., GUT-AB3K-7NP2-XWQY.
Important Notes
-
The total length (including prefix and dashes) must not exceed 32 characters
-
We recommend a minimum length of 14 characters to ensure codes cannot be guessed
-
If you use barcode scanners at the register: Check whether your scanner correctly recognizes codes with dashes. If not, set the dash setting to 0
Invoice Generation
Enable Automatic Invoice Generation
When enabled, an invoice is automatically created for every paid coupon and delivered to the customer.
Important: Invoice generation cannot be disabled once activated.
Allow Corporate Coupons
When enabled, customers can enter company data (company name, tax ID, address) in the Web Shop when purchasing a coupon. This data is printed on the invoice. Useful for business customers who need an invoice issued to their company.
Important: This setting cannot be changed while invoice generation is active.
Legal Text for Invoices
An optional text that is printed on every generated invoice. Here you can enter notes on value-added tax, for example:
Example: "Small business pursuant to § 19 UStG – no value-added tax shown."
Use Venue Data for Invoices
Define which data is used as the issuer on the invoice:
|
Option |
Description |
|---|---|
|
Disabled (Default) |
Your company data is used. Invoice numbers are assigned across all venues. |
|
Enabled |
The data of the respective venue is used. Invoice numbers are assigned per venue. |
Important: This setting can no longer be changed once the first invoice has been created.
Configure Invoice Data per Venue
When Use Venue Data for Invoices is enabled, you can configure separate invoice data for each venue. Navigate to Venue Management and open the Invoice tab. The following fields are available:
|
Field |
Description |
|---|---|
|
UID / VAT Number |
The VAT identification number of the venue |
|
Company Name |
The company name displayed as the issuer on invoices |
|
Invoice Logo |
A logo printed on the venue's invoices |
Note: These fields are only relevant when the "Use Venue Data for Invoices" option is enabled. Otherwise, the
company-level data is used for invoicing.
Invoice Number
This section only appears when invoice generation is enabled. Here you define the format of invoice numbers.
|
Field |
Description |
Example |
|---|---|---|
|
Prefix |
Optional abbreviation before the number (max. 20 characters) |
|
|
Number of Digits |
Minimum number of digits (padded with leading zeros) |
|
|
Next Invoice Number |
The starting value of the numbering |
|
Below the fields you can see a preview of the next invoice number, e.g., INV-000001.
Important: Invoice number settings cannot be changed after the first invoice has been created. Plan the format carefully in advance.
Translations
Emails and invoices are sent in your venue's language by default. You do not need to configure anything here for your customers to eceive emails and invoices in the correct language.
If you want to customize the texts for specific languages, you can add a language using the language selector. The following fields re available for each added language:
|
Field |
Description |
|---|---|
|
Legal Text for Invoices |
Translated legal text printed on invoices in this language |
|
PDF Email Subject |
Subject line of the email when sending the coupon PDF |
|
PDF Email Body |
Content of the email when sending the coupon PDF |
|
Gift Email Subject |
Subject line of the email when a coupon is sent as a gift |
|
Gift Email Body |
Content of the email when a coupon is sent as a gift |
Placeholders
You can use the following placeholders in the email texts, which are automatically replaced when sending:
|
Placeholder |
Description |
|---|---|
|
|
The name of your venue |
|
|
The name of the sender (only for gift emails) |
Note: If you do not provide custom texts for a language, the default texts in your venue's language will be used.
Save
Click Save Settings to apply all changes. The save button is only active when you have made changes and all fields are correctly filled in.