Under App → App settings you maintain the appearance of your own app centrally in one place. The page is divided into three cards: Referral program, Email configuration, and Home screen.
All settings always relate to the currently selected company. You collect your changes and save them together via the save bar – after reloading they are there unchanged.
Referral Program
Here you define which card the referring person and which card the newly referred guest receives on registration, and you switch the program on with a toggle.
The toggle can only be enabled once both cards are selected; if one is missing, a message says exactly which. The card selection only offers active cards of the respective company.
The full routine – including how often a reward is granted – is described in Set Up Referral Program.
Email Configuration
This card determines the look of the emails your app sends:
|
Setting |
Effect |
|---|---|
|
Reply address |
The address a guest's reply goes to. |
|
Header colour |
Background colour of the header area. |
|
Button colour |
Background colour of the button in the email. |
|
Button text colour |
Text colour on the button. |
|
Header image |
The image in the header area of the email. |
Check the contrast between button and button text. Light text on a light background is easy to miss in the preview and unreadable in the guest's inbox.
Home Screen
Here you upload the three images for the welcome area of your app – left, centre, and right. They are the first thing a guest sees after opening the app.
Design requirements and dimensions for all app assets are in the Whitelabel Design Guide.
Frequently Asked Questions (FAQ)
I run several companies – do the settings apply to all of them? No. The page always relates to the currently selected company; switch company and you maintain its settings separately.
Why can't I switch the referral program on? At least one of the two cards is missing. The message on the card says which one.
A card is missing from the selection. Only active cards of the current company are offered. Check under Bonus Cards whether the card is activated.
Related Topics
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Set Up Referral Program – define rewards and activate the program
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Bonus Cards – create, design, and release cards
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Whitelabel Design Guide – colours, icons, and images for your app