Create Vouchers | Dokumentation

Creating vouchers

You can create vouchers in two ways: individually through the form or in bulk via CSV import.

Create a single voucher

Step 1: Choose delivery method

Select how the voucher should be delivered to the customer:

Delivery method	Description
Email	The customer receives the voucher as a PDF via email
White-label app	The voucher is sent as a QR code via email and can be redeemed through the app
Download	The voucher is provided as a PDF for direct download (no email sent)

Note: the "White-label app" option is only available if an app has been set up for your company.

Step 2: Choose card type

Select the type of voucher:

Voucher card — classic gift voucher with a monetary value
Discount card — discount card with an expiration date

In the dropdown you can see the card type and the card name on two lines.

Step 3: Enter value

Enter the voucher value in euros (maximum €9,999.99).

For discount cards, an additional date field Valid until appears where you can set an expiration date.

Step 4: Enter contact details

For the delivery methods "Email" and "White-label app", the following contact details are required:

Field	Description
Sender email	The sender's email address (required)
To email	The recipient's email address (required)

Step 5: Names and message

Field	Description
Recipient name	The name of the voucher recipient (required)
First name	Buyer's first name — printed on the voucher
Last name	Buyer's last name — printed on the voucher
Message	Optional personal message on the voucher (max. 1,024 characters)
Voucher ID / NFC card ID	Optional: use an existing code (min. 10 characters). If left empty, a new code is generated.

Step 6: Invoice data (optional)

This section only appears when invoice generation is enabled and a voucher card is selected. An orange notice informs you that an invoice will be automatically created.

Click Invoice data (optional) to expand the section. Here you can enter company data and an address for the invoice:

Company data:

Field	Description
Company	Customer's company name
Tax number / VAT ID	Tax number or VAT identification number
Email	Email for the invoice
Phone	Phone number

Address:

Field	Description
Street and house number	Street address
Postal code	Postal / ZIP code
City	City
Country	Selection: Austria, Germany, or Switzerland

Generate voucher

Click Generate voucher to create the voucher. Depending on the delivery method, the following happens:

Email / app: the voucher is sent. You can download it later under "Vouchers".
Download: the voucher is immediately downloaded as a PDF.

CSV import

With the CSV import, you can import a large number of existing vouchers at once — for example from a POS system.

Preparation

Create a CSV file (e.g. Import.csv) with the following rules:

Delimiter: semicolon (;)
First row: must contain the exact column names
Encoding: UTF-8
Decimal separator: period (e.g. 10.00, not 10,00)
Date format: YYYY-MM-DDThh:mm:ss (e.g. 2025-11-28T07:55:02)

Available fields

Column name	Required	Description
Code	Yes	Unique voucher code
Value	Yes	Voucher value in euros (e.g. `10.00`)
Receipt ID	No	Receipt number from the POS system
Register ID	No	Register ID from the POS system
Name	No	Name of the voucher
Description	No	Description of the voucher
Expiration date	No	Expiration date of the voucher
Payment method	No	`paypal`, `shopify`, `cash`, `intern`, or `stripe`

Example: simple import

For a quick import, only the two required fields are needed:

Code;Value
GK-120-020-9921;10.00
GK-120-020-9922;25.00
GK-120-020-9923;50.00
GK-120-020-9924;100.00

Example: complete import

Code;Value;Receipt ID;Register ID;Name;Description;Expiration Date;Payment Method
GK-120-020-9921;10.00;BON-2024-001;KASSE-001;Christmas Voucher;Voucher for Christmas promotion;2028-11-01T00:00:00;cash
GK-120-020-9922;25.00;BON-2024-002;KASSE-001;Loyalty Voucher;Loyalty reward;2029-01-31T12:00:00;paypal

Tip: on the import page, you can copy the examples directly or download them as a CSV file.

Perform import

Click Import CSV file
Select the target card (voucher card or discount card)
Click Choose file and select your CSV file
Click Save

Important notes on import

If a code already exists, the imported amount is added to the existing voucher.
When invoice generation is enabled, an invoice is automatically created for each imported voucher card code.
If a Receipt ID or Register ID is provided, no invoice is generated, since the voucher was already billed through the POS system.
For discount cards, no invoices are generated in general.