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Voucher Dashboard

Overview

The dashboard is the landing page of voucher management. Here you can see at a glance how your vouchers are performing and navigate directly to the individual areas.

Key metrics (KPIs)

Four key metrics for the current month are displayed at the top:

Metric

Description

Sold

Number of vouchers sold in the current month

Total value

Total value of all sold vouchers in euros

Redeemed

Number of vouchers redeemed in the current month

Open

Number of still-open (not redeemed) vouchers

Redeemed — the displayed amount is the net sum of all transaction entries (COLLECT − REDEEM − CANCEL) with a transaction date within the selected period. This figure shows what remains for the customer after all redemptions in the given month — in other words, revenue that has not (yet) been offset by a corresponding service. Gift vouchers have the characteristic that they are not always fully redeemed — customers forget about them or only redeem them partially. The displayed amount therefore serves as an indicator of net earnings from the voucher business in the respective period.

Open — this value shows the number of gift cards that are still open. Specifically, it counts all gift or value cards that had at least one transaction in the selected location during the chosen period and still have a remaining balance — meaning the card has neither been fully redeemed nor deleted. Each card is counted only once, regardless of the number of transactions associated with it.

In simple terms: "Still open" shows how many vouchers are still in circulation among guests and can therefore still be redeemed in the future. A high value means that many issued vouchers remain open — representing a potential future liability. A low value means that most vouchers have already been fully redeemed.

This figure also provides insight into how much activity is occurring in the voucher business — however, it serves only as a general indicator.

For an accurate assessment of profitability, all vouchers must be considered across their entire life cycle. The transaction export is available for this purpose, allowing a detailed analysis based on individual criteria.

Quick access

Below the key metrics you will find six tiles that take you directly to the most important areas:

Templates

Manage your voucher templates. The tile shows how many templates exist and which one is marked as primary (default).

Settings

Opens the voucher configuration. The tile shows whether vouchers are currently enabled or disabled.

Vouchers

Shows the list of all sold vouchers. Here you can search, filter, and view their details.

Invoices

Shows the invoice list. Only relevant if automatic invoice generation is enabled.

Create voucher

Opens the form for creating a single voucher.

CSV import

Opens the import page where you can import existing vouchers from a CSV file.