Voucher management — Overview
What are digital vouchers?
With voucher management in bessa Manager, you can create, manage, and track digital vouchers and discount cards for your business. Your customers can purchase vouchers through the web shop, the white-label app, or directly through Manager.
Two card types
Voucher management distinguishes between two card types:
Voucher card
A classic gift card with a fixed monetary value (e.g. €25.00). The customer purchases the voucher and can redeem it at your venue. The value is deducted from the voucher when redeemed.
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Has a monetary value (e.g. €10.00, €50.00)
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Can be partially or fully redeemed
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Optional: automatic invoice generation upon purchase
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Can be sent via email, app, or as a download
Discount card
A discount card that grants the customer a specific discount value. Unlike voucher cards, discount cards are not invoice-based.
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Has a discount value
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Can have an expiration date
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No automatic invoice generation
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Settled internally
What can voucher management do?
|
Feature |
Description |
|---|---|
|
Dashboard |
Overview of sold, redeemed, and open vouchers with key metrics |
|
Templates |
Design the appearance of your vouchers with custom templates |
|
Settings |
Configure payment methods, code format, invoices, and more |
|
Create vouchers |
Create individual vouchers directly in Manager |
|
CSV import |
Import existing vouchers from other systems |
|
Manage vouchers |
Search, filter, and manage all sold vouchers |
|
Invoices |
Overview of all automatically generated invoices |
Prerequisites
Voucher management must be enabled for your venue. If you see a message that the management is not active when opening voucher management, please contact your bessa reseller.
Navigation
You can access voucher management through the main menu in bessa Manager. After opening it, you will be taken to the dashboard, from which you can directly access all areas.