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Manager - Vouchers

Online vouchers in the bessa Manager — Overview

What are digital vouchers?

With online vouchers in the bessa Manager, you can create, manage, and track digital vouchers and discount cards for your business. Your customers can purchase vouchers through the web shop, the white-label app, or directly through Manager.

These pages describe online vouchers. The local vouchers of the bessa Kassa (Voucher Management module) are sold and managed directly at the Sales Point, see Vouchers at the Sales Point.

Two card types

Online vouchers distinguish between two card types:

Voucher card

A classic gift card with a fixed monetary value (e.g. €25.00). The customer purchases the voucher and can redeem it at your venue. The value is deducted from the voucher when redeemed.

  • Has a monetary value (e.g. €10.00, €50.00)

  • Can be partially or fully redeemed

  • Optional: automatic invoice generation upon purchase

  • Can be sent via email, app, or as a download

Discount card

A discount card that grants the customer a specific discount value. Unlike voucher cards, discount cards are not invoice-based.

  • Has a discount value

  • Can have an expiration date

  • No automatic invoice generation

  • Settled internally

What can online vouchers do?

Feature

Description

Dashboard

Overview of sold, redeemed, and open vouchers with key metrics

Templates

Design the appearance of your vouchers with custom templates

Settings

Configure payment methods, code format, invoices, and more

Create vouchers

Create individual vouchers directly in Manager

CSV import

Import existing vouchers from other systems

Manage vouchers

Search, filter, and manage all sold vouchers

Invoices

Overview of all automatically generated invoices

Prerequisites

The online vouchers module must be enabled for your venue. If you see a message that the management is not active when opening it, please contact your bessa reseller.

You manage online vouchers through the main menu in bessa Manager. After opening it, you will be taken to the dashboard, from which you can directly access all areas.