If voucher invoices are issued with your company data instead of the data of the individual venue, the Manager takes those details from the Company data page. You will find it in the bessa Manager directly below Venue presence.
What Is Maintained Here
|
Field |
Appears on the invoice as |
|---|---|
|
Company name |
Issuer |
|
Email address |
Contact address |
|
Tax ID / VAT ID |
VAT identification |
|
Phone number |
Contact |
|
Address |
Issuer's address |
|
Logo |
Invoice logo |
When These Details Are Used
What decides is the Use venue data for invoices option in the voucher settings:
|
Option |
Source of the invoice data |
Invoice numbers |
|---|---|---|
|
Disabled (default) |
This page – the company data |
company-wide across all locations |
|
Enabled |
The Invoice tab of the respective venue |
per location |
The Manager shows you the state in effect right at the setting, so you do not have to guess which data currently applies.
Once the first invoice has been created for your company, the option can no longer be switched. That is deliberate: it is the only way to keep the sequence of invoice numbers unbroken. Decide which variant you want before the first voucher sale.
If Invoice Creation Cannot Be Enabled
If details are missing, enabling automatic invoice creation fails – the message then names exactly which details are missing and takes you to the right place with a button:
-
to the company data, if invoicing uses company data,
-
to Venue presence → Invoice, if the venue data is used.
Settings you have already entered are preserved: you add the missing data, come back, and can save straight away.
Frequently Asked Questions (FAQ)
I have several venues – which address appears on the invoice? With the option disabled, always the address from the company data, regardless of the venue where the voucher was sold.
Can I switch invoice numbers to per-venue later? No, not after the first invoice has been created. See the note above.
Where do I maintain the data of an individual venue? Under Venue presence → Invoice; the fields are described under Settings.
Related Topics
-
Settings – invoice generation, invoice numbers, and legal text
-
Invoices for Vouchers – view and download the generated invoices
-
Venue-Scoped vs Company-Wide Vouchers – scope of the vouchers