Voucher Settings

Overview

In the settings, you configure the behaviour of voucher management: from general options to payment methods, code format, and invoice generation.

General settings

Enable vouchers

Enables the voucher feature in your white-label app and web shop. Customers can then purchase vouchers online. Vouchers can additionally be created via the POS or directly in Manager.

Email notification

Enter an email address that will be notified when new vouchers are purchased. You can separately control whether notifications should be sent for POS orders (purchase at the Sales Point) and/or customer orders (purchase via app / web shop).

Background image

An optional image used as the background of the QR code in the email to the customer. Recommended size: 400 × 600 pixels.

Voucher value selection

Define how customers select the voucher value:

For the options "Predefined values only" and "Both", four input fields appear where you can enter the desired amounts (maximum €1,000.00 per button).

Payment methods

Enable or disable individual payment methods for voucher purchases. Click on a payment method to toggle it on or off. Available payment methods depend on the payment providers enabled for your venue (e.g. PayPal, Stripe, cash).

Voucher code format

Configure the format of automatically generated voucher codes.

Settings

Below the fields you can see a preview of what a generated code will look like, e.g. GUT-AB3K-7NP2-XWQY.

Important notes

• The total length (including prefix and dashes) must not exceed 32 characters.

• We recommend a minimum length of 14 characters to ensure codes cannot be guessed.

• If you use barcode scanners at the Sales Point: check whether your scanner correctly recognises codes with dashes. If not, set the dash interval to 0.

Invoice generation

Enable automatic invoice generation

When enabled, an invoice is automatically created for every paid voucher and delivered to the customer.

Allow corporate vouchers

When enabled, customers can enter company data (company name, tax ID, address) in the web shop when purchasing a voucher. This data is printed on the invoice. Useful for business customers who need an invoice issued to their company.

Legal text for invoices

An optional text that is printed on every generated invoice. Here you can enter notes on value-added tax, for example:

Example: "Small business pursuant to § 19 UStG — no value-added tax shown."

Issue invoice with location data

Define which data is used as the issuer on the invoice:

Below the option, the Manager shows which data is actually used in the current state – the company data with company-wide invoice numbers, or the venue data with per-venue numbers. Where the company data is maintained is described under Company Data for Invoices.

Configure invoice data per venue

When Issue invoice with location data is enabled, you can configure separate invoice data for each venue. Select the location at the top left and open Location presence → Invoice, see Location presence. The following fields are available:

Invoice number

This section only appears when invoice generation is enabled. Here you define the format of invoice numbers.

Below the fields you can see a preview of the next invoice number, e.g. INV-000001.

Translations

Emails and invoices are sent in your venue's language by default. You do not need to configure anything here for your customers to receive emails and invoices in the correct language.

If you want to customise the texts for specific languages, you can add a language using the language selector. The following fields are available for each added language:

Placeholders

You can use the following placeholders in the email texts, which are automatically replaced when sending:

Save

Click Save settings to apply all changes. The save button is only active when you have made changes and all fields are correctly filled in.