Under Location presence you maintain how a location presents itself to your guests online: name, description, contact details, background image, social media profiles and imprint for the bessa App and the webshop, plus the invoice details for online vouchers. These details apply to the online presence, not to the receipts of the Sales Point.
When the menu entry appears
The Location presence entry sits in bessa Manager under Manage and is only visible when Online Ordering or Loyalty is enabled for your account. It is therefore not limited to online vouchers.
It always edits the location selected in the location picker at the top left. If you have several locations, switch to the right one there first.
The location presence is separate from the Sales Point location under Locations → Locations. There you maintain the details printed on Sales Point receipts, see Locations. Under Location presence you maintain what guests see online.
The tabs at a glance
|
Tab |
Content |
Where it appears |
|---|---|---|
|
Details |
Location name, description, email, phone, website, address |
bessa App, webshop, voucher cards |
|
App background |
Background image of the location |
bessa App |
|
Social media |
Links to Facebook, Instagram, X / Twitter, YouTube, TikTok |
bessa App, webshop |
|
Imprint |
Imprint and terms of service per language |
bessa App, webshop |
|
Invoice |
Company name, tax ID / VAT, logo |
Invoices for online vouchers (only when the location is the billing party) |
Each tab is saved on its own. If you leave a tab with unsaved changes, the Manager warns you.
Details
Presentation
-
Location name: the name guests see in the app and the webshop (up to 128 characters).
-
Description: free text about your location, e.g. cuisine, ambience or highlights (up to 2048 characters).
Name and description can be translated. Use the language selector next to Presentation to add a language and enter the texts in that language. Without a translation, guests see the default language.
Contact
-
Email, Phone and Website of the location.
Address
-
The address of the location as shown to guests.
When you save a Sales Point location under Locations → Locations, bessa copies its name, email, phone number and address into the location presence and overwrites the values here. The description, background image, social media links and imprint stay unchanged. It is therefore best to maintain name and contact details on the Sales Point location.
App background
Upload the background image the bessa App shows for your location. The recommended aspect ratio is between 1.15 and 1.6, or exactly 2250 × 1920 pixels.
The App background tab holds no logo, only this background image. Which logos exist in bessa Manager and where they appear is described under Companies → Which logo appears where.
Social media
Enter the full addresses of your profiles (Facebook URL, Instagram URL, X / Twitter URL, YouTube URL, TikTok URL). Guests reach the profiles from the app and the webshop. Empty fields are not shown.
Imprint
Here you store the imprint and terms of service that guests can open in the app and the webshop.
-
Pick the language you want to edit at the top.
-
Write the Imprint text. A line starting with
#is a heading,##a subheading, and a blank line separates paragraphs. -
Insert template gives you a skeleton with company name, address and contact details to adapt.
-
Preview shows how it will look; Edit takes you back to the text.
Invoice
This tab only concerns invoices for online vouchers. The details are used when the option Issue invoice with location data is enabled in the voucher settings. Otherwise bessa issues the invoices with the company data for invoices.
Billing party
-
Company name: shown as the issuer of the invoice.
-
Tax ID / VAT: the VAT identification of the billing party.
Logo
-
The logo at the top of every invoice this location issues. Minimum size 200 × 200 pixels.
This logo only appears on voucher invoices. It is not used on Sales Point receipts or in the Sales Point menu.
Frequently asked questions (FAQ)
Is the location presence only relevant for online vouchers? No. Details, App background, Social media and Imprint define the presence in the bessa App and the webshop. Only the Invoice tab belongs to online vouchers.
I can't see the menu entry. It only appears when Online Ordering or Loyalty is enabled for your account. Contact your reseller or bessa support.
The name I changed has reverted. Most likely the Sales Point location was saved afterwards, which copies name, email, phone and address into the location presence. Change these details under Locations → Locations.
Does the location description appear on the Sales Point receipt? No. Texts for the header and footer of Sales Point receipts are maintained under Companies or Locations in the fields Invoice header and Invoice footer.