Hilfe - Produkte & Funktionen
German English
Hilfe - Produkte & Funktionen
German English
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Venue-scoped vs. company-wide vouchers

Online vouchers can be redeemed either company-wide (at every venue of the company) or restricted to a single venue. Which one applies is determined by the payment card the voucher belongs to. This page explains the concept and shows how to import existing voucher codes from a previous system.

This applies to online vouchers only. Local vouchers sold at the bessa Sales Point with the Voucher Management module can always be redeemed in all branches and cannot be bound to a location, see Vouchers at the Sales Point.

Venue-scoped vs. company-wide

Whether a voucher applies company-wide or at one venue only depends solely on the payment card it belongs to:

  • Company-wide card (not tied to a venue) → its vouchers are redeemable at all venues of the company. This is the default for newly issued vouchers.

  • Venue-scoped card (tied to one venue) → its vouchers are redeemable only at that venue. A Sales Point at any other venue of the same company will not find the code — the voucher is simply "not available here".

This applies equally to redeeming (charging a negative amount) and cancelling a voucher.

Why this exists

It lets two (or more) venues of one company keep their own voucher numbering — even when the same code (for example 10001) was historically used at both venues. Each venue-scoped voucher only resolves at its own Sales Point, so identical codes never clash, while new vouchers issued on the company-wide card stay usable everywhere.

Importing legacy vouchers

To bring existing voucher codes into the system:

  1. Create one venue-scoped payment card per venue (card type Payment card, bonus type Redeemable, assigned to the venue and the company).

    • Redeemable (not No bonus) is important: it keeps the legacy card out of the selection used for new vouchers, so freshly issued vouchers still go onto the company-wide card and remain redeemable at both venues.

  2. Upload that venue's voucher list as a CSV via the card's Import action. Columns: Code, Wert (amount, with a decimal point), and optionally Kassen ID (set it to suppress per-voucher invoice generation).

Import each file exactly once. Re-uploading the same file adds the amounts again on top of the existing balances.

German venues: if no expiry is given in the file, vouchers automatically get a validity of 3 years from December 31 of the import year.