It can happen that the payment method has to be changed on an X3000. For example, a customer orders for pickup and chooses Cash, but then arrives and wants to pay with a debit card.
This can be done with the following steps:
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Check which operator the loyalty pass corresponds to (Master Data > Operators)
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Log in as Manager (Chef)
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Log in the manager as the operator for loyalty pass
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Choose Invoice Correction
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Select the invoice and modify it
If the invoice was paid online, the invoice must be recalled. A cancellation receipt is then printed and the invoice is shown in the order window again, where it can be closed anew.