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Create the Startbeleg and Register the Cash Register

What Is the Startbeleg?

The Startbeleg is a special receipt (a so-called "Nullbeleg" with the amount €0.00) that is created once when commissioning your cash register. It contains all the important data for the fiscalisation of your cash register and activates the legally required tamper protection in accordance with the Austrian Registrierkassensicherheitsverordnung (RKSV).

Important: The Startbeleg must be retained securely (retention obligation: 7 years) and serves as proof of the proper commissioning of your cash register.


Prerequisites

Before you can create the Startbeleg, you need:

  • An active signature creation unit (signature certificate from A-Trust – either as a physical card or as an HSM online solution)

  • Valid FinanzOnline access (if you want to use automatic registration)


Step 1: Create the Startbeleg

  1. Open the Sales Point app

  2. Navigate to Menu → Fiscalisation → Initialise

  3. The Sales Point automatically creates the Startbeleg and prints it

The Startbeleg contains the following important information:

  • Sales Point ID (unique identification number for your Sales Point)

  • Certificate serial number of the signature creation unit

  • QR code for verification


Step 2: Register with FinanzOnline

Under the RKSV, both the signature creation unit and the cash register must be registered with FinanzOnline. There are two options for this:

Option A: Automatic registration (recommended)

If you have set up the FinanzOnline integration, the registration is fully automatic:

  • When the Startbeleg is created, the signature unit and the cash register are automatically registered with FinanzOnline

  • The Startbeleg is automatically audited

  • You receive a confirmation of successful registration

Prerequisite: A FinanzOnline Webservice User must be set up.
→ For more information, see the help article: FinanzOnline Integration – Create a Webservice User

Option B: Manual registration

If you are not using the automatic FinanzOnline integration, you can carry out the registration yourself or instruct your tax advisor to do so.

For manual registration, you need the following data from the Startbeleg:

Required data

Description

Sales Point ID

Unique identification number of the Sales Point

User key (AES key)

44-character key for encryption

Certificate serial number

Serial number of the signature creation unit

Tip: Download the Startbeleg as PDF and use Copy & Paste to transfer the data, in order to avoid typos.

Procedure for manual registration in FinanzOnline:

  1. Log in to FinanzOnline

  2. Navigate to Eingaben → Registrierkassen

  3. Select "Registrierung einer Signatur- bzw. Siegelerstellungseinheit"

  4. Enter the data of the signature unit (type: A-Trust HSM or signature card, serial number)

  5. Then register the cash register with the Sales Point ID and the AES key

  6. Verify the Startbeleg with the BMF Belegcheck app


Step 3: Subsequent Registration

If the FinanzOnline user was set up only after the Startbeleg was created, you can trigger the registration later:

  1. Open Manager

  2. Navigate to Locations → Sales Points → [Sales Point name] → Tax

  3. Click "Register"

The registration is then carried out using the existing data.


Check the Registration Status

With FinanzOnline integration active, you can view the status at any time:

  1. Open Manager

  2. Navigate to Locations → Sales Points → [Sales Point name] → Tax

There you can see:

  • Status of the signature unit registration

  • Status of the cash register registration

  • Audit result of the Startbeleg


Download the Startbeleg as PDF

You can download the Startbeleg with all the required information as a PDF at any time:

Manager → Locations → Sales Points → [Sales Point name] → Tax → Startbeleg

The PDF contains all the data (Sales Point ID, user key, certificate serial number) summarised in a clear format – ideal for:

  • Sharing with your tax advisor

  • Manual registration with FinanzOnline

  • Secure archiving in your records


Verify the Startbeleg with the BMF Belegcheck App

After the registration, you should verify the Startbeleg with the official BMF Belegcheck app:

  1. Download the app from the App Store (iOS) or Google Play Store (Android)

  2. Request an authentication code in FinanzOnline:
    Verwaltung → Authentifizierungscodes für Prüf-App für Kassenbelege

  3. Scan the QR code on the Startbeleg

  4. Enter the authentication code

If the verification is successful, a green checkmark appears – your cash register is now in operation in compliance with RKSV.


Summary

Step

Action

Where

1

Create the Startbeleg

Sales Point: Menu → Fiscalisation → Initialise

2a

Automatic registration

Carried out automatically with FinanzOnline integration

2b

Manual registration

FinanzOnline or via tax advisor

3

Subsequent registration

Manager: Locations → Sales Points → [Sales Point] → Tax → Register

4

Check status

Manager: Locations → Sales Points → [Sales Point] → Tax

5

Download Startbeleg

Manager: Locations → Sales Points → [Sales Point] → Tax → Startbeleg


Frequently Asked Questions

Do I have to retain the Startbeleg?
Yes, the Startbeleg is subject to the retention obligation (7 years). Keep it securely with your records.

What happens if the registration fails?
Check whether all data has been entered correctly. In case of issues, contact our support or your tax advisor.

Can my tax advisor carry out the registration for me?
Yes, your tax advisor can carry out the registration as your authorised representative via their FinanzOnline access. Send them the Startbeleg as a PDF for this purpose.

Which signature solution is used?
We work exclusively with A-Trust as the trust service provider. The signature is provided either via a physical signature card or via the HSM online solution (cloud-based).


Further Information