Orders

The orders overview in bessa Manager displays all orders placed through your sales points in a clear table format. You can filter orders by various criteria, view individual order details, and track voided transactions.

You can find the orders overview in bessa Manager under Reports → Orders.

Orders Overview

The data table displays all orders with the following information:

The table is sorted by time in descending order by default, so the most recent orders are displayed first.

Voided orders are indicated by a negative amount (e.g., "-10.48 €").

At the bottom of the table, you can navigate between pages using the navigation arrows (‹ ›).

Filtering Orders

Use the Adjust filters toggle button to open the filter panel in the left sidebar. Several filter options are available to narrow down the displayed orders.

Time Period

Select the desired time period from the dropdown. The following options are available:

Use the navigation arrows (‹ ›) below the dropdown to switch to the previous or next time period. When selecting the Custom option, a date range field appears instead, allowing you to set an individual start and end date.

Company

Filter orders by a specific company or select All companies to search across companies.

Locations

Narrow down the display to a specific location or select All locations.

Sales Points

Filter by a single sales point to view only its orders.

Users

Display only orders placed by a specific user.

Select Article

Search for a specific article to display all orders containing that item. The search works as autocomplete – simply start typing the article name.

Select Customer

Filter orders by a specific customer. An autocomplete function assists you with the input.

Ordered at

Filter by order location or service area (e.g., "Counter" or "Patio 2").

Text Search

Search all orders using full-text search.

Reset Filters

Click Reset to restore all filters to their default values.

Viewing Order Details

Click the info icon (ⓘ) in a table row to view the details of an order. A dialog opens with the following information:

• Receipt number: The receipt number of the order (e.g., "Receipt #1987")

• Date and time: The exact time of the order

• User: The name of the staff member who placed the order

• Total amount: The total sum of the order

• Item list: All ordered items with quantity and unit price (e.g., "1x Bread 0.5kg → 5.60 €")

For voided orders, all quantities and amounts are displayed with a negative sign (e.g., "-1x Spaghetti → -10.48 €").

Use the Close button at the bottom of the dialog to return to the orders overview.

Voided Orders

Voided orders are displayed in the same overview as regular orders. You can identify voids by the following characteristics:

• The amount is displayed with a negative sign (e.g., "-10.48 €").

• In the order details, all quantities and prices are shown as negative.

Frequently Asked Questions (FAQ)

How can I view the orders from a specific day?

Open the filter panel via Adjust filters and select the Day option from the time period dropdown. Then use the arrow keys to navigate to the desired date.

Can I filter orders by a specific article?

Yes, use the Select article field in the filter panel. Start typing the article name and select the desired item from the suggestions.

Why are some amounts displayed as negative?

Negative amounts indicate voided orders. The void was performed through bessa Kassa and is displayed in the orders overview for tracking purposes.

How do I find a specific order?

You have several options: Use the Text search in the filter panel for a full-text search, or filter specifically by time period, sales point, user, or customer to narrow down the results.

Can I export the orders?

Currently, exports are provided through the reports overview of bessa Manager. For more information, see the Reports article.

Related Topics

• Sales Points

• Locations

• Users

• Reports

• Articles