With the Customer Tabs and Customer Management modules, orders do not have to be closed out immediately — they can be left open and assigned to a specific customer instead. Multiple open orders for the same customer are aggregated and can later be settled together or fully/partially voided.
Typical use cases: regulars who pay on account, deliveries on invoice, staff cafeteria, B2B orders.
Module prerequisite: The menu entry and workflow described below only appear if you have purchased the Customer Tabs and Customer Management modules. Without them, neither "Open orders" appears in the menu nor "Customer tab" is selectable as a payment method.
Leave an order open
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Post articles into the cart as usual.
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Link a customer to the order — either via the options menu ("Link customer") or by starting a new order directly from the customer list.
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Choose Customer tab as the payment method and confirm with Confirm.
CUSTOMER TAB € 86.40
PAYMENT METHOD CONFIRM
The order then appears in the menu under Open orders. If this customer already has open orders, they are all displayed aggregated under their entry.
View open orders
Open the main menu and select Open orders. The list shows every customer with open orders and their current total.
Tap a customer to see all individual articles across their open orders, aggregated into a single view.
Settle or void an open tab
From the detail view two actions are available:
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Pay — closes all articles at once and issues an invoice as usual. Choose the final payment method (Cash, Card, …) and confirm.
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Void — voids selected articles back out of the open order. Works just like the regular void on a table.
If the customer-tab workflow is not offered (no matching module licensed), the only path is immediate payment — see Close out and pay.