An order is the core posting operation on a Sales Point: articles are placed in the cart and then paid for or parked. This page explains how to post articles into the cart, adjust quantities, and reset the order.
Before you can post, the Sales Point must be signed in, fiscalised, and there must be an active day.
Open the ordering screen
Tap Order in the main menu. The ordering screen has three areas:
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Articles shows the ordering surface configured in the bessa Manager with every article available on this Sales Point.
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Cart shows the currently selected articles with quantities and unit prices.
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Numpad is the numeric keypad for quantities, prices and article numbers — see Using the numpad.
On handhelds and in portrait you switch between the areas via tabs. On landscape tablets the ordering surface and the cart sit side by side, and the numpad is shown when you need it.
Add articles
Tap an article on the ordering surface. The article appears in the cart immediately. Tapping the same article again increases its quantity.
Ordering surfaces can be nested. Tap a sub-surface (e.g. "Drinks") to display its articles and use the assigned "Back" tile to return to the parent surface.
Finding an article through search
Not every article sits on a tile — seasonal items, rarely sold ones, or an article whose surface you cannot find right now. That is what the article search is for.
Where it sits:
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Tablet in landscape — next to the numpad icon in the header.
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Phone and portrait — in the overflow menu (⋮) of the sub-surfaces.
How to use it:
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Tap Search article. The search dialog opens with the hint Search by name or number.
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Start typing. The list filters as you type — there is nothing to confirm.
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Tap the article you want. It is posted into the current order right away, at the price that applies to this order.
The search matches several fields at once: article name, display name, product number, PLU, external ID and the name of the article group. So an article can be found even when all you remember is the group it belongs to. Results are sorted by name; with no match it reads No articles found.
A posted article goes through the same checks as a scanned one: permissions, article options to choose from, and the article's availability. An article locked on the order monitor therefore cannot be posted through the search either.
The search needs a running order. It only appears while an order is open — there would otherwise be nothing for the result to land in.
Search or numpad? The search is meant for the case where you know the article by name. If you know its number or barcode, the numpad is quicker — there you also enter quantities and prices in one go.
Adjust the quantity
The + and − buttons at the edges of each cart line increase or decrease the quantity by 1.
Lowering the quantity to 0 removes the article from the cart automatically.
Adjust quantity freely with long-press
For entries that go beyond stepwise +/−, a dedicated adjust dialog is available: long-press (hold for at least half a second) on the cart line. The Adjust dialog opens and allows free quantity entry — multi-digit, decimal, or negative with a minus prefix.
Typical use cases:
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Fixing a mis-tap — you tapped an article twelve times instead of once; enter
1instead of pressing−twelve times. -
Half portions — enter
0.5directly, without creating a duplicate article in the Manager. -
Large quantities — type
12instead of tapping the article twelve times. -
Product returns — entering
-1(or higher with a minus prefix) posts the article as a return. Full workflows are documented under Process a Return.
The same dialog also lets you adjust the unit price and the free-text note, depending on the article's configuration.
Using the numpad
The numpad is the numeric keypad of the ordering screen. Use it to preset quantities and prices, to post articles by their article number or barcode, and to enter voucher, loyalty-pass and customer-card codes without a scanner.
Show and hide the numpad
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Landscape tablet — tap the Numpad icon in the header bar. The first time you do, you pick the placement:
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As column — the numpad gets a column of its own and the article area becomes narrower.
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Over cart — the numpad sits on top of the cart.
The placement is stored per device. To change it, touch and hold the icon. The numpad can also be shown and hidden by swiping in the area to the right of the divider.
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Handheld and portrait — the numpad is a tab of its own next to Articles and Cart. If several pricing levels are enabled, you select them here as long as the numpad holds no entry.
Entries and what they do
What an entry does depends on what you do next — either tap an article on the ordering surface, or tap one of the action buttons below the numpad:
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Entry |
Then |
Result |
|---|---|---|
|
|
Tap an article |
Posts the article 3× (decimal quantities such as |
|
|
Tap an article |
Posts the article as a return — see Process a Return |
|
|
Tap an article with manual price entry |
Posts the article once at a unit price of € 2.50 |
|
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Tap an article with manual price entry |
Posts 3 units at € 2.50 each |
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|
Tap the action button |
Posts the article with the article number or barcode 12345 |
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|
Tap the action button |
Posts 3× the article with number 12345 |
The dot key sets the decimal place, the star key separates quantity from price or quantity from article number, and the minus key makes the quantity negative. The two keys on the right clear the whole entry or the last character.
Action buttons
Below the numpad the Sales Point shows what it found for your current entry — one tap on the button posts that hit:
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Add article / Remove article — the article found is posted with the quantity entered, or (with a negative quantity) deducted.
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Search article — nothing has been found yet; the Sales Point keeps looking for the number you entered. This is a state of the numpad, not the article search, which searches by name.
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Top up / Redeem — the entry was recognised as a voucher or a loyalty pass.
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Link customer — the entry was recognised as a customer card, and the customer is linked to the order.
The numpad also speeds up taking payment: type the amount handed over and take payment with Cash, and the Sales Point calculates the change — see Calculate change from the numpad.
Free text and manual price entry
Articles can be configured in the bessa Manager so that an input dialog appears on posting:
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Free text — you add a free-form note (e.g. "no ice", "extra spicy"). The text is printed on the order chit and the invoice.
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Manual price — you enter the unit price when posting (e.g. for deposit articles or daily specials without a fixed price).
This is configured in the bessa Manager under Articles. There is nothing to set on the Sales Point itself.
Discard the entire order
To clear the order, tap the trash icon in the top right of the header bar.
A confirmation prevents accidental loss.