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Configure Sales Point Card Terminal

Info
This page describes the settings for card terminals in bessa Kassa. For detailed information about individual terminal types and their setup, please refer to the Card Payment Terminals page.

A card terminal enables electronic acceptance of card payments directly at your point of sale. After correct configuration, a corresponding payment method is automatically created, allowing your customers to pay cashlessly.

Configure Card Terminal

Select Terminal Type

First, select the appropriate terminal type from the list. Available options depend on your contract and hardware.

Tip
Detailed information about each terminal type, supported features, and providers can be found on the Card Payment Terminals page.

Terminal-Specific Settings

Depending on the selected terminal type, you need to configure additional parameters:

Network Terminals

Warning
For network terminals, configuring a fixed IP address is mandatory. Ensure that:

  • The card terminal receives a static IP address in the local network

  • The IP address is correctly entered in the terminal settings

  • Card terminal and POS system are on the same local network

  • No firewall or network settings block communication between POS and terminal

Enter the terminal's IP address in the corresponding field.

Additional Configuration Parameters

Depending on the terminal type, further settings may be required, such as:

  • Terminal ID

  • Connection number

  • Port number

  • Authentication credentials

Request Tip

For supported terminal types, you can activate the "Request tip" option. This feature allows your customers to add a tip amount directly on the card terminal.

Note
Requirements for the tip function:

  • The selected terminal type must support tip requests

  • The physical card terminal must technically support this function

  • The option must be activated in both bessa Kassa and on the terminal itself

Check your card terminal's documentation or contact your terminal provider to confirm support for this feature.

Automatic Payment Method Creation

After saving the terminal settings, a corresponding payment method for card payments is automatically created.

Important: The payment method is only displayed on the POS if:

  • All required terminal settings are completely filled in

  • The configuration has been successfully saved

  • A matching payment method exists

Tip
If card payment doesn't appear on your POS, check the completeness of your terminal settings and ensure all mandatory fields are filled in.

Common Issues

Card Payment Doesn't Appear on POS

Possible Causes:

  • Terminal settings are incomplete

  • Payment method was not automatically created or is disabled

Solution:

  1. Check all terminal settings for completeness

  2. Check in Payment Methods whether card payment exists and is enabled

Terminal Doesn't Respond to Payment Requests

Possible Causes:

  • Network issues (for network terminals)

  • Incorrect IP address configured

  • Terminal is not powered on or not operational

Solution:

  1. Check the terminal's power supply

  2. For network terminals: Verify IP address and network connectivity

  3. Restart both terminal and POS system

  4. Contact bessa Support if problems persist

See Also