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Payment Methods

Payment methods define how customers can pay in your store. In bessa Kassa Manager, you centrally manage all available payment methods and control which ones are displayed at the cash registers.

Overview

The payment methods overview shows all payment methods configured in the system with the following information:

Column

Description

Name

Visible name of the payment method in Manager, at the register, and in reports

Type

Type of payment method (e.g., Cash, Card payment, Voucher)

Eye icon

Show or hide payment method

Pencil icon

Edit payment method

Trash icon

Delete payment method

You can create any number of payment methods and adjust them at any time.

Available Payment Method Types

bessa Kassa supports the following payment methods:

Cash and Bank Transfers

  • Cash – Cash payment

  • Bank wire – Payment by bank transfer

Tip: An EPC QR code will be printed on receipts, when the bank details for the company or the location are given.

What is an EPC QR Code?
The EPC QR code (European Payments Council) allows customers to pay quickly via smartphone banking app. By scanning the code, IBAN, amount, and payment reference are automatically transferred. More information can be found in the official EPC specification.

Card Payments

  • Credit card (manual) – Manual entry without terminal connection

  • SumUp – SumUp card terminal

  • PayOne/WorldLine – PayOne/WorldLine terminal

  • GlobalPayments (All-in-One Terminal) – GlobalPayments terminal

  • GPTom – GPTom terminal

  • ZVT – ZVT protocol compatible terminals

  • Worldline Payment Interface – Worldline Payment Interface

  • hobex – hobex terminal

  • POSit – POSit terminal

  • POSit 2 (new hobex SoftPOS) – POSit 2 SoftPOS solution

  • VivaWallet SoftPOS – VivaWallet App2App integration

  • VivaWallet REST – VivaWallet REST API

Vouchers

  • Voucher (without tax) – Voucher without VAT

  • Voucher (with tax) – Voucher with VAT

Info: The tax treatment of vouchers depends on various factors. Always clarify the correct setting with your tax advisor.

Difference between vouchers with/without tax:

  • With tax: The voucher is charged with VAT at the time of sale. Upon redemption, only the goods value is taxed.

  • Without tax: The voucher is treated without VAT at the time of sale. Taxation occurs only upon redemption with the actual goods value.

bessa Payment Services

  • Bessa voucher – Payment with bessa credit/prepaid card or customer card (e.g., via bessa customer loyalty app)

  • Bessa online – Payment via bessa online interface for web, table, app, or kiosk orders

  • Bessa payment – Stripe-based payment solution by bessa

Special Functions

  • Internal (vat free) – For transactions without sales character such as complimentary items, breakage, personal consumption, staff meals, or other internal documentation purposes

  • CashMatic – CashMatic cash management system

Card Terminals and Payment Methods

Automatic Payment Method Creation

When you select a card terminal type in the register settings, a matching payment method is automatically created if it doesn't already exist.

Important: Specific card payment types (e.g., SumUp, PayOne, hobex) can only exist once as a payment method. Exception: The generic "Credit card (manual)" can be created multiple times if not connected to a terminal.

Visibility and Card Terminals

If a register is configured with a card terminal, the associated payment method must be visible for card payment to be available at the register.

Warning: If the associated payment method is hidden or deleted, the card payment function will no longer be available at registers with this terminal type until the payment method is made visible again or recreated.

Edit Payment Method

You can customize the name of each payment method to suit your needs. The type of a payment method cannot be changed after creation.

Account Number for Tax Export

In the details of each payment method, you can define an account number for tax export. This account number is used when exporting data for accounting systems such as BMD, RZL, or DATEV.

For more information, see the article Export Data.

Delete Payment Method

Payment methods can be deleted when no longer needed. Please note:

  • Payment methods with transaction history may not be deletable

  • For card terminal-specific payment methods: Check beforehand if any registers still use this terminal

Troubleshooting

Card Payment Not Available at Register

Problem: Card payment is not displayed at the register even though a terminal is configured.

Solution:

  1. Open Master Data > Payment Methods in bessa Kassa Manager

  2. Check if the payment method matching the card terminal exists

  3. Ensure the payment method is visible (eye icon activated)

  4. Open the register settings and check the card terminal configuration