A voucher is redeemed at payment time. This page describes local vouchers, online vouchers and vouchers from third-party issuers; for the difference between local and online vouchers, see Vouchers at the Sales Point. For local vouchers, the handling differs depending on whether the Voucher Management module is licensed.
With the Voucher Management module
With the module the scanned or manually entered code is looked up in the database; the remaining balance is consumed directly.
Scan the barcode
While the order is in the cart:
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Scan the barcode on the voucher receipt with the connected barcode reader.
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The voucher value is deducted from the order total automatically. At most the still-open order amount is deducted — any remaining balance stays on the voucher and can be used later.
Enter the code manually
When no scanner is available or the barcode cannot be read:
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Open the options menu in the top right of the cart.
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Select Redeem voucher.
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Enter the voucher code.
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Confirm with Apply.
Redeem online vouchers
The Sales Point redeems online vouchers through the bessa voucher system. Online vouchers must be set up on this Sales Point, see Set Up the Voucher Module.
Scan the QR code
While the order is in the cart, scan the QR code of the online voucher, e.g. from the printed PDF or from the customer's app. The voucher value is deducted from the order total.
Enter the voucher code manually
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Open the options menu in the top right of the cart.
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Select Redeem voucher.
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Switch the input type to Bonus.
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Enter the voucher code of the online voucher and confirm.
The code of an online voucher is deliberately long and complex so that it cannot be guessed. Typed in by hand it is prone to errors. Scan the QR code whenever you can.
Without the Voucher Management module
Without the module the Sales Point app is not a tracking system for vouchers — it can only deduct the value of a third-party voucher from the order total.
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Open the options menu in the top right of the cart and select Redeem voucher.
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In the dialog switch the input type from Code to € (value).
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Enter the voucher value and confirm with Apply.
The amount is then deducted from the order total at payment and listed separately on the invoice. At most the order total is deducted.
Do not create your own article for redemption. A self-made "Voucher redemption" article with 0 % tax, booked into the cart with a negative amount, is fiscally wrong: the negative amount is assigned entirely to the 0 % tax rate and is not distributed proportionally across the tax rates of the purchased items. The VAT on the goods itself stays correct, but it creates a negative turnover line at 0 % with no underlying zero-rated turnover, and the fiscal turnover counter is understated by the voucher value.
Always use options menu → Redeem voucher → € (value) instead (see above): the deduction is then treated as a means of payment, distributed correctly across the order's tax rates, and listed separately on the receipt.
Why not a negative article?
Example: order €100 (€50 food at 10 %, €50 beverages at 20 %), €30 of which is settled by voucher.
|
Criterion |
Own article (0 %, −amount) |
Redeem voucher (means of payment) |
|---|---|---|
|
Assignment of the deduction |
entirely 0 % |
proportionally across 10 % + 20 % |
|
Turnover at 0 % rate |
−€30 (phantom line) |
€0 |
|
Fiscal turnover counter |
€70 — understated |
€100 — complete |
|
VAT on the goods |
correct |
correct |
|
Fiscally correct |
No |
Yes |
The taxed rates are identical in both cases — the difference lies solely in the 0 % line and the total turnover counter. Please consult your tax advisor for tax-rate and configuration questions specific to your operation.
Remove an applied voucher
If a voucher was applied by mistake or to the wrong order, you can undo the assignment — the steps mirror the redemption flow:
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Options menu → Remove voucher.
With the module variant the remaining balance is credited back to the voucher.
Related topics
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Sell a voucher
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Term: Voucher — VAT classification (single-purpose / multi-purpose voucher)
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Apply discounts — functionally related but unrelated to voucher codes
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Close out and pay