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Manage Order Sources

An order source describes the channel an order comes in through – a kiosk, a self-checkout, or the waiter app, for example. If you name your sources properly, your reports show not only that something was ordered but where. On top of that, you can restrict which payment methods are allowed per source.

You will find the page in the bessa Manager under Order settings → Order sources, directly below "Tables & QR".

Create an Order Source

  1. Open Order settings → Order sources.

  2. Create a new source and give it a name. Choose a label you will recognise in reports later – "Kiosk entrance" says more than "Kiosk 2".

  3. Optionally select the allowed payment methods for this source.

  4. Save.

Each source then appears as a card showing its name and allowed payment methods. Expand the card to edit it; the same card is where you delete a source you no longer need.

Restrict Payment Methods per Source

The payment-method selection is deliberately optional and acts as a restriction, never as an extension:

  • If the selection stays empty, exactly those payment methods configured in the order type remain in effect.

  • If at least one payment method is selected, only those are available at this source.

A typical case: a kiosk in the self-service area should accept card payment only, while the same order type on the staff tablet also allows cash. Instead of maintaining two order types, restrict the payment methods on the kiosk source.

Frequently Asked Questions (FAQ)

What happens to existing orders if I delete a source? Orders that have already been recorded remain unchanged. The source is simply no longer available for new orders.

Where do I see the source of an order again? In the order list – the Source column can be shown there, see Customise Lists.

Can I allow a payment method on a source that is not configured in the order type? No. The source narrows down the order type's payment methods; it cannot add any.