Printer Settings

To adjust printer settings, open Menu → Settings → Printers. The process has three steps: first connect the physical printers, then assign them to printer roles and printing groups, and finally configure the appropriate settings for each assignment.

Connecting a Printer

• Printer
  The "Auto" setting searches for and connects to the first available printer for each print operation. For performance reasons, however, we recommend setting a specific printer.
  Selecting "Do not print" disables output on this printer.
  You can find supported printers under Printer Support.
  Network printers must be assigned a fixed IP address on the network.
  Since receipt printers do not have a queue, printers used by multiple devices must be connected via the main Sales Point so that it can take over the queueing function. On all other secondary devices, the printer must be added as a "Shared printer".

• Paper width
  Auto – The paper width of the printer is detected automatically where possible.
  58mm – The paper width of the printer is set permanently to 58 millimetres.
  80mm – The paper width of the printer is set permanently to 80 millimetres.

Printer Roles (Fixed Assignments)

In addition to the general printer, each Sales Point can be assigned the following dedicated printers:

• Invoice Printer
  Prints invoices and receipt copies.

• Cash Drawer
  Virtual "printer" slot used to open the cash drawer on payment. Select the device the drawer is physically connected to – typically the invoice printer.

• Report Printer
  Prints daily, monthly and Z reports. See Reports at the Sales Point.

• Order Ticket Printer (Default)
  General order ticket printer. Prints order tickets for all articles whose article group is not assigned to a printing group – serves as the fallback.

• Expediter Printer
  Prints the expediter ticket, a consolidated summary of all items of an order across stations – typically for the kitchen chef or expediter to coordinate the stations. Only items whose printing group has the Print on expediter ticket option enabled appear on this ticket.

Printing Group Printers (Flexible Assignments)

In addition, each printing group configured in bessa Manager can be assigned its own printer – for example a "Kitchen" printing group on the kitchen printer, "Bar" on the bar printer. A single physical printer can also serve multiple printing groups.

Settings per Printer Role or Printing Group

The general printer as well as every printer role and printing group has its own settings. Tapping one opens the options available for it – depending on the purpose, only a meaningful selection is shown. The "applies to" note lists the roles each setting is available for.

• Size
  Normal – The printer uses the standard font sizes.
  Reduced – The printer uses reduced font sizes. This can be especially useful on narrow printers (e.g. 58mm) for space reasons.
  Enlarged – The printer uses enlarged font sizes. This can be especially useful for drinks, kitchen or order tickets to improve readability.
  (applies to: all printers except the cash drawer)

• Template
  Here you can select either the standard template, or one or more specially adapted print templates, if these have been purchased. (applies to: invoice and report printers)

• Copies
  Specifies the number of additional copies to be printed. 0 means only the original is printed. 1 means the original and one copy are printed. (applies to: all printers except the cash drawer)

• Feed
  Adds extra blank lines at the end of a ticket so it can be torn off more easily. (applies to: order ticket printers, printing groups)

• Automatically print order
  In direct sales ("Bonieren"), automatically prints an order ticket (e.g. for the kitchen) with each invoice, without a separate order. (applies to: invoice printer)

• Print prices
  Also prints prices and totals on order tickets. (applies to: order ticket printers, printing groups)

• Merge orders
  Merges identical articles from multiple orders on the invoice. If this setting is deactivated, each order is listed separately on the invoice. (applies to: invoice printer)

• Print free modifiers
  Also prints article options on the invoice that have no effect on the total price. (applies to: invoice printer)

• Add margin between order articles
  Adds extra spacing between individual articles on the order ticket. This improves readability in the kitchen but increases paper usage. (applies to: invoice and order ticket printers)

• Print comments
  Prints comments recorded for items. (applies to: invoice, report and order ticket printers as well as printing groups)

• Activate buzzer
  Triggers an acoustic signal on the printer after printing – useful at noisy stations such as the kitchen or bar. (applies to: order ticket and expediter printers as well as printing groups)

• Print voucher
  Prints an associated voucher with the invoice. (applies to: invoice printer)

• Single receipts
  Determines whether the items of an order are printed together or as several single tickets. (applies to: order ticket and expediter printers as well as printing groups – never on the invoice printer)
  None – All items appear on one combined ticket (default).
  Per article – A separate ticket is printed for each article line, regardless of quantity.
  Per piece – A separate ticket is printed for each single unit (quantity 5 → 5 tickets), each showing the single-unit price. Items with a fractional quantity (e.g. weighed articles) or more than 50 units stay on one combined ticket. Handy e.g. for laundry tickets.

Printing groups additionally offer the Print on expediter ticket option – see Printing Groups.