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Configuration Overview

The Configuration Overview shows in a single expandable tree how the selected venue is actually set up: which Sales Points exist, which printers are attached to them, and which order monitors show what. Instead of clicking through Sales Point, printer, and monitor pages, you see the whole setup in one piece – particularly useful when taking over a business and in support cases.

You will find the page under Manage → Diagnostics → Configuration overview.

What the Overview Shows

The tree follows the actual structure of the business:

  1. Sales Points and sub-terminals – every main Sales Point with the sub-terminals signed in below it.

  2. Printers per Sales Point – with the role (invoice, report, announcement, and so on) or the printing group the printer is responsible for.

  3. Order monitors – with the included and excluded article groups and articles, plus which Sales Point and which printer a monitor prints through.

If a printing group has no printer assigned, it is explicitly marked as not assigned. This is the most common silent misconfiguration: the Bon is created but finds no target and falls back to the receipt printer.

The page is display-only. You cannot change anything here – make changes where they belong, that is on the Sales Point, the printing group, or the order monitor.

When You Open It

The overview loads all order monitors of the venue on opening, even for businesses with many monitors. While that is running, the message "Loading configuration …" is shown. Wait for it to finish before concluding from an empty spot in the tree that a setting is missing.

How to Use the Overview

When taking over a business: walk through the tree once from top to bottom and check three things – is the expected printer attached to every Sales Point, is every printing group assigned, and does every order monitor show the article groups its station is responsible for?

Before a rebuild: expand the Sales Point in question and note which assignments exist today. After the rebuild, compare the same section.

In a support case: the overview tells you what is configured. The Bon Routing Preview tells you what follows from it. For "the Bon never arrives", the order is usually: check here whether a printer is assigned at all, then work out there which route the Bon takes.

Frequently Asked Questions (FAQ)

Why is an order monitor missing from the tree? Either it is not assigned to the selected venue, or the page is still loading. Check the loading message, then the assignment under Order Monitors.

What does "not assigned" mean on a printing group? No printer is configured for this printing group on this Sales Point. Bons of that group then fall back to the receipt printer or are delegated to the main Sales Point – the Bon Routing Preview flags this as a warning.

Does it also show the settings of sub-terminals? Yes. Sub-terminals appear below their main Sales Point with the printers configured on them.