Sales Points

Overview

Sales Points (also called terminals) are virtual licences for points of sale in bessa Kassa. They can be tied to a location or operated as mobile Sales Points independent of any location. Each Sales Point is always assigned to a company.

Via Sales Point management in bessa Kassa Manager, you can view, configure and manage your Sales Points.

Sales Point Types

Location-bound Sales Points

Sales Points that are assigned to a specific location and operated there.

Typical uses:

• Restaurants and cafés

• Retail shops

• Branches with fixed locations

Mobile Sales Points

Locationless Sales Points that can be used flexibly in different places.

Typical uses:

• Taxi and mobile service providers (masseurs, physiotherapists)

• Food trucks

• Trade fairs and events

• Mobile sales

Main Sales Points and Sub-Terminals

Main Sales Points

A Main Sales Point (Hauptkassa) is the central Sales Point that operates independently and can optionally be connected to Sub-Terminals.

Sub-Terminals

Sub-Terminals (Nebenterminals) are connected on the local network to their parent Main Sales Point and share certain functions with it:

Shared settings (shared with the Main Sales Point):

• Sales point closing

• Number range

• Cash book

• Fiscalisation/signature

Individual settings (can be configured per Sub-Terminal):

• Display and order screen

• Card terminal

• Users

• ...and more

Sales Point Overview

In the Sales Point overview you can see all Sales Points of your company along with their key information.

Columns of the overview

Sales Points with Sub-Terminals

Main Sales Points with Sub-Terminals can be expanded (▼). The Sub-Terminals are then displayed as separate rows below the Main Sales Point.

Licence Status

The status of a Sales Point indicates whether the licence is active and usable. The status is colour-coded:

Version Indicator

The "Version" column shows the status of the installed bessa Kassa app:

A version is considered "too old" (red) when:

• A newer major version is available, OR

• An update has been marked as a mandatory update

View version details

Click the ⓘ info icon in the "Version" column to open the version list with detailed descriptions.

Filters and Search

The Sales Point overview offers various filtering options:

Available filters

• Company: Filter Sales Points by company

• Location: Show only Sales Points of a specific location

• Status: Filter by licence status (Active, Active until [date], Inactive)

Hardware Binding

How does hardware binding work?

Sales Points are virtual licences that are bound to a hardware device on first login:

1. The user logs in with the Sales Point on a device

2. The Sales Point is automatically connected to that device

3. As long as this connection exists, the Sales Point CANNOT be logged in on another device

Switch hardware

To use a Sales Point on a new device:

1. On the old device: log out

2. On the new device: log in with the same Sales Point

Offline Operation

Main Sales Points

Main Sales Points can also work without an internet connection and store all data locally in the meantime. As soon as an internet connection is available again, the data is automatically synchronised with the cloud.

The offline status is shown in the status menu of the Sales Point.

Sub-Terminals

Sub-Terminals require at least a connection to the local network in order to communicate with the Main Sales Point. They CANNOT be operated without a connection to the Main Sales Point.

Edit a Sales Point

To edit a Sales Point, click on:

• The pencil icon (✏️) in the Sales Point's row, OR

• Directly on the Sales Point row

The detail view opens with several tabs for configuration:

Available tabs (Main Sales Points)

1. Sales Point - General settings

2. Display - UI settings and pricing levels

3. Sales Point Closing - Day start, day end and automatic closing

4. Tax - Fiscalisation and tax-office registration

5. Card Terminal - Card payment configuration

6. Cash Book - Cash book activation and settings

7. Users - User assignment

8. Control - Hardware management and remote control

9. bessa - Online orders and customer loyalty

Available tabs (Sub-Terminals)

Sub-Terminals have a reduced number of tabs, since some settings are shared from the Main Sales Point:

✅ Available:

• Sales Point (general)

• Display

• Card Terminal

• Users

• Control

• bessa (customer loyalty only)

❌ Not available (shared from the Main Sales Point):

• Sales Point Closing

• Cash Book

• Tax

Create a New Sales Point

New Sales Points can be created only by bessa Support or your reseller, as they are tied to licences.

Common Issues & Solutions

Issue: Sales Point not selectable on login

Cause: The Sales Point is still connected to another device.

Solution:

1. On the old device: log out

2. OR: Forcibly disconnect the hardware binding via Sales Point control

Issue: Sales Point not available on login

Possible causes:

• The login user is not assigned to the Sales Point

• The licence has expired

Solution:

1. In the Users tab, check that the user is assigned

2. Check the licence status in the Sales Point overview

3. If the licence has expired: contact your reseller / Support

Issue: Sales Point has logged itself out

Possible causes:

• The licence has expired

• The hardware was disconnected (e.g. by another login)

Solution:

1. Check the licence status

2. With an active licence: log in again

3. If the issue persists: install an update

4. If the issue persists: contact your reseller / Support

Issue: Sub-Terminal cannot find the Main Sales Point / cannot establish a connection

Possible causes:

• Main Sales Point is not connected

• Main Sales Point is switched off

• Main Sales Point has a different IP address than specified

• Main Sales Point is not reachable on the network (e.g. wrong network configuration or different subnet)

Solution:

1. Check the status of the Main Sales Point (powered on and connected)

2. Check the network connection (connected to the right network)

3. Restart the devices

4. If the issue persists: install an update

5. If the issue persists: contact your reseller / Support

Issue: Switch hardware

Solution:

1. On the old device: log out

2. On the new device: log in with the same Sales Point

Issue: Hardware broken or stolen

If the old device is no longer available, the hardware binding cannot be disconnected by logging out.

Solution: Use the forced hardware disconnect in the Control tab.

General issues

For general issues with the Sales Point:

1. Restart the devices

2. Install the latest version of the bessa Kassa app

3. Check the version indicator in the Sales Point overview (see above)

4. If the issue persists: contact your reseller / Support

Related Topics

• Location Management - create and manage locations

• User Management - create users and assign permissions

• Display - configure Sales Point screens

• Fiscalisation - fiscalisation requirements and tax-office registration

Sales Point Configuration