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Term: Customer Card

Customer Card

A Customer Card (DE: Kundenkarte) is a card (physical or digital) that links a guest or customer to a loyalty programme. In bessa the term covers loyalty schemes and ID cards alike — Loyalty Cards and gift cards are specific variants.

Also known as

  • Kundenkarte — canonical term in bessa product interfaces.

  • Club card — colloquial.

  • Member card — for club/association contexts.

Distinction

  • Customer Card (this page) — umbrella term for any customer-identifying card.

  • Loyalty Card — specific variant: accumulating loyalty card.

  • Voucher — one-off value document, not a persistent card.